Payment Terms & Conditions

This Payment Terms & Conditions policy outlines how payments are processed on Hunto. By using our platform, you agree to the terms described below.

1. Payment Processing

All payments on Hunto are processed securely through trusted third-party payment gateways, including Cashfree. Hunto does not store sensitive payment details such as card numbers or CVV.

2. Accepted Payment Methods

• UPI (Unified Payments Interface)
• Debit Cards / Credit Cards
• Net Banking
• Other methods supported by the payment gateway

3. Transaction Authorization

By making a payment, you authorize Hunto and its payment partners to process the transaction for the selected service, rental, event, or offering.

4. Pricing & Charges

• All prices are displayed on the platform and may include applicable taxes.
• Additional charges (if any) will be clearly communicated before payment.
• Hunto may charge platform or service fees where applicable.

5. Commission Model

Hunto operates on a commission-based model. A percentage of each successful transaction may be charged as a platform fee. This commission is transparently managed within the platform.

6. Payment Confirmation

Once a payment is successfully completed, users will receive a confirmation via the platform and/or email. Booking or service confirmation depends on partner acceptance where applicable.

7. Failed Transactions

• If a payment fails but the amount is deducted, it will be automatically refunded by the payment provider.
• Refund timelines may vary based on bank or payment gateway processing.

8. Refunds

Refunds are processed as per our Cancellation & Refund Policy. Users are advised to review the refund terms before making any payment.

9. Security

Hunto uses secure encryption and trusted payment gateways to ensure safe transactions. Users are responsible for maintaining the confidentiality of their payment credentials.

10. Fraud Prevention

• Suspicious or fraudulent transactions may be declined or reversed.
• Hunto reserves the right to suspend accounts involved in fraudulent activities.

11. Disputes

Users must report any payment-related issues within 48 hours of the transaction. Hunto will review and assist in resolving disputes in coordination with partners and payment providers.

12. Third-Party Responsibility

Payment processing is handled by third-party providers. Hunto is not responsible for delays, errors, or failures caused by banking systems or payment gateways.

13. Updates to Terms

Hunto may update these Payment Terms & Conditions at any time. Continued use of the platform indicates acceptance of the updated terms.

14. Contact Us

For any payment-related queries:
Email: wecare@hunto.in